Saturday, January 25, 2020

Facilities operations management in lloyds tsb

Facilities operations management in lloyds tsb What is Facilities Operations Management Operations management focuses on carefully managing the processes to produce and distribute products and services. Usually, small businesses dont talk about â€Å"operations management†, but they carry out the activities that management schools typically associate with the phrase â€Å"operations management.† Major, overall activities often include product creation, development, production and distribution. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc. Every organisation has an operations function, whether or not it is called ‘operations. The goal or purpose of most organisations involves the production of goods and/or services. Introduction Lloyds TSB Lloyds TSB is a famous and well-known name in United Kingdom especially in Scotland. Lloyds TSB itself was generate in 1995 when the Lloyds Bank and Trustee savings Banks was consent to merge the operations, that time it was the 2nd largest bank in the UK. People also riley for savings BANKS in Scottish heritage. So the Lloyds TSB brand was launched in July 1999. It has 185 branches in Scotland, 3000 branches in all over the UK and internationally 500 offices in 47 countries these all of them backed by the command of the Lloyds Banking Group. This bank has approximately 63,000 employees. (Source: http://www.lloydstsb.com/about_ltsb/lloyds_bank.asp [visited on 11-01-2010]) Responsibilities of facilities managers for staff engaged in facilities operations DAYS AND HOURS OF OPERATION. It shall be the responsibility of the Bank manager to comply with the terms of the permit or the bid announcement regarding the days and hours designated for the facility to be open for business. It is required that the Bank manager be present at least five days and a minimum of thirty (30) hours each week; however, it is not necessary for the manager to be present during all of the hours that the facility is open. Exceptions to this provision must be approved in writing by the appropriate Business Enterprises Supervisor. In the absence of the manager, it is essential that a qualified employee be on duty to ensure that all customers needs are being met and that the facility is otherwise being operated in compliance with all rules and regulations which govern its operation. Managers responsibilties in Operational Aspects In Lloyds TSB Focuses on the line manager as a key stakeholder in the human resource Management process and operational management. Considers the general trend towards devolvement of human resource activities and operational activities to line specialists. Examines issues involved in devolving training, development to the line and operations management with specific emphasis on the potential difficulties. Recent empirical evidence is represented. Concludes that the shape of things to come, at least for the foreseeable future, will be a sharing of responsibilities between the specialist and the line. (Source: Noreen Heraty, Michael Morley) Explain using example responsibility the facilities manager hastowardscustomers using the facility Administrative services managersplan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. They might, for example, coordinate space allocation, facilities maintenance and operations, and major property and equipment procurement. They also may oversee centralized operations that meet the needs of multiple departments, such as information and data processing, mail, materials scheduling and distribution, printing and reproduction, records management, telecommunications management, security, recycling, wellness, and transportation services. Administrative services managers also ensure that contracts, insurance requirements, and government regulations and safety standards are followed and up to date. They may examine energy consumption patterns, technology usage, and personal property needs to plan for their long-term maintenance, modernization, and replacement. Imapct of FACILITY Opeartions on the Bank the part of the treasury organisation that administers and supports the trading activities of the treasury front office. The back offices main functions are to process, confirm, verify, settle, reconcile and record financial market transactions. The back office is also responsible for ensuring that the organisations treasury management policy and controls are followed as well as ensuring general compliance with rules and regulations. In a more general sense, the term refers to all administrative functions that support an organisation and includes areas such as payroll and expenses, accounts payable, accounts receivable and accounting. Bank Relationship Management Represents one of the most important activities of the treasury function as banks are an important corporate resource and are significant financial stakeholders in an organisation/company. Bank relationship management has two main functions: To select and appoint banks according to the companys funding, cash management and risk management requirements. To maintain a consistent dialogue with bank counterparties and to inform them of corporate developments so as to ensure that business is being effected in a manner that is satisfactory to both parties, and that these banks are receptive to the companys needs at all times. Assess the Saturatory Regulations To Facility Operations Statutory regulation exists to protect the publicagainst the risk of poor practice. It works by settingagreed standards of practice and competenceby registering those who are competent to practise and restricting the use of specified protected titles to those who are registered. The Government legislation protects seven titles:Clinical Psychologist,Health Psychologist,Counselling Psychologist,Educational Psychologist,Occupational Psychologist,Sport and Exercise Psychologist, and Forensic Psychologist. To operational managers need to tell to his staff about rules and regulations e.g., definitions, permit requirements e.g., general, inspection or investigation, references, permit requirements, exceptions to the standard; about enforcing regulations e.g., probation, consultation, inspections etc; about enforcing actions e.g. general, violation classification etc; about enforcing action e.g. general, inservice training, health statics etc; about reporting procedure e.g. emergency call number, medical call numbers etc; about fire presentations e.g. arrangements for fire departments response, inspection, evacuation plan, fire response training etc; about facility accommodation, mobile units, severability and general etc etc. Health and Safety rules The fscility operational manager is obliged to comply with the Health and Safety at Work Act, Carry out a thorough risk assessment. Draw up a health and safety policy (in writing if the employ are five or more people). Ensure your workplace meets minimum standards of comfort and cleanliness. Record injuries, accidents and diseases in an accident book. Health and Safety Documentation Required The Lloyds TSB Bank have more than five and that includes the owners and any part-time staff thats why the bank need written healthand safety documentation. The Law requires that you have a written healthand safety policy statement. Linked to this statement will be the arrangements that exist with the bank for dealing with healthand safety. Healthy and Safety Policies   Ã‚  Ã‚  Health Safety Policy StatementsGeneral statement, and policy examples, including contractors   Ã‚  Ã‚  Standard Health Safety and Risk Assessment formsAnnual audit, risk assessment forms plans   Ã‚  Ã‚  Environmental FormsPolicy, assessment checklist action plan and waste disposal note   Ã‚  Ã‚  First Aid, Accidents and DiseaseAccident, investigation, treatment and Riddor report forms   Ã‚  Ã‚  Fire SafetyRisk Assessment forms, policy and procedures and records   Ã‚  Ã‚  Smoke Free, Drugs and Alcohol PoliciesUp-to-date policies governing smoking, drugs and alcohol.   Ã‚  Ã‚  Safe DrivingSave Driving Policy, Guidance for Employees who Drive for Work and Vehicle Checklist   Ã‚  Ã‚  Display Screen EquipmentQuestionnaire, identification eyesight records and risk assessment   Ã‚  Ã‚  Chemical and Hazardous Substances COSHHSafety data, risk assessment and action plan forms   Ã‚  Ã‚  Personal Protection Equipment PPERisk survey and acknowledgement of use   Ã‚  Ã‚  Manual HandlingAssessment checklist control forms, employee assessments and action plan   Ã‚  Ã‚  Equipment MachineryMaintenance records, and risk assessment forms   Ã‚  Ã‚  Hot WorkRisk assessment, action plan and permit forms   Ã‚  Ã‚  Asbestos Containing MaterialsInspection, assessment, action plan, register, control and disposal forms   Ã‚  Ã‚  Disability Discrimination ActAccess audits, checklist, control and action plan forms   Ã‚  Ã‚  Maternity Health SafetyExpectant mother letter and risk assessment form Adding more confidence for maintaining communication to international and national business The key financial functions of international and national banking online, allowing your accounts to monitor, operate and control the transaction aspects of your international and national banking more closely and more effectively than before. Services are offered as individual modules, allowing you to select only those you need. Our international and national services specialists understand that at any rate, clients can keep in touch with transaction, e-commerce is playing an increasingly major role. We can offer you a more efficient way of accessing our range of trade services products via Online Services, designed to improve speed and accuracy for your accounts. Online Trade Services will enable you to manage four main trade service activities online: Import and Export Letters of Credit. Guarantees. Import and Export Collections. Standby Letters of Credit Issued and Received. Controle and Procedure Autorization, autority limits, cash flow forecast, confirmation, counterparty exposure credit, dealing procedure, Electronic Funds Transfer System, execution, Financial Risk Sensitivity Analysis, mandates, recording, reporting, settlement, system log, treasurey control, treasurey management policies, unatorize transaction, and valuation of derivatives do controle and procedure operate by facilities operation manager in the Lloyds TSB Bank. In the capital markets asset back securities, accredited values, accretion, accretion bond, accrual bond,accured interest, advance refunding, agency transaction, agreement among underwriters, all or none, allotment, analyst, arbitrage,ask price, equity ratio, auction market, back to back market, bear transaction, best mid, block trade and bond insurance etc etc are being handled in the Lloyds TSB Bank by the operational facility managers. Facility Managers support to effective Building Management The support of administrative facility management through information technology is identified asComputer Aided Facility Management(CAFM), Facilities Management Systems, or Computerized Maintenance Management Systems. Because computer has become the part of our social and as well as in job activities including banking. Administrative services managersplan, coordinate, and direct a broad range of services that allow Banks to operate efficiently. They might, for example, coordinate space allocation, facilities maintenance and operations, and major property and equipment procurement. They also may oversee centralized operations that meet the needs of multiple departments, such as information and data processing, mail, materials scheduling and distribution, printing and reproduction, records management, telecommunications management, security, recycling, wellness, and transportation services. Administrative services managers also ensure that contracts, insurance requirements, and government regulations and safety standards are followed and up to date. They may examine energy consumption patterns, technology usage, and personal property needs to plan for their long-term maintenance, modernization, and replacement. The resposibilty of facility managers is to trained the banking staff, ensure the smooth accounts and mortageges operations; describe to the jobs to their employees etc. Quality and Effectiveness of Facilities Operations Senior executives and facilities managers can speak the same languageLean language! Savvy facility managers are being recognized as contributors to overall quality and profitability, and an integral part of core service delivery and manufacturing operations. managers who initiate disciplined processes are in a position to spend their budgets instead of defend them, and have the data available to confirm facilities impact on mainstream operations. It is up to facility managers to think, plan, act, and communicate in an entrepreneurial fashion. Implementing defined strategies and structures to increase quality and productivity in facility operations and maintenance, and add value to the enterprise, takes a significant, long-term commitment. Quality and Effectiveness of Facilities Operations Analysis Operations management focuses on carefully managing the processes to produce and distribute products and services. In the operations management major, overall activities often include product creation, development, production and distribution. So Costs can be substantial to store and move inventory. Innovative methods, such as Just-in-Time inventory control, can save costs and move products and services to customers more quickly. A management consulting firm specializing in facility management, real estate, operations, and administrative planning and management. For consulting assignments we match our team and services to client requirements in order to ascertain innovative solutions for our clients facility and administrative needs. We conduct a study, perform an analysis, and present an assessment with action plans, options, schedules and budget. Determining the current status provides a benchmark from which future achievements can be measured. Conclusion Facilities management operations is one of the fastest growing professions in the UK. Facilities managers are responsible formany of the buildings and services which support businesses and other types of organisation. Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.

Friday, January 17, 2020

Taxation Fte

8/3/2011 The  Economics  of  Taxation Lecture  11:  Taxation  and  Business  Valuation:  FTE  approach International  Accounting International Accounting and Taxation Master  of Science  (MSc) University  of Liechtenstein,  Vaduz Dr. Tanja  Kirn D T j Ki Chair for Tax  Management  and the Laws  of International  and Liechtenstein  Taxation Institute  for Financial  Services University  of Liechtenstein,  Vaduz The  Economics  of  Taxation Taxation  and  Business  Valuation:  FTE  approach Exercise Suppose  Lucent  Technologies  has  an  equity  cost  of  capital  of  10%,  market   capitalization  of  $10.   billion,  and  an  enterprise  value  of  $14. 4  billion. Suppose   p $ , p $ pp Lucent’s  debt  cost  of  capital  is  6. 1%  and  its  marginal  tax  rate  is  35%. a. What  is  Lucent’s  WACC? b. If  Lucent  maintain s  a  constant  debt? equity  ratio,  what  is  the  value  of  a  project  with   average  risk  and  the  following  expected  free  cash  flows? c. If  Lucent  maintains  its  debt? equity  ratio,  what  is  the  debt  capacity  of  the  project  in   part  (b)? part (b)? d. What  is  the  free  cash  flow  to  equity  for  this  project? e. What  is  its  NPV  computed  using  the  FTE  method? How  does  it  compare  with  the   NPV  based  on  the  WACC  method?  ©Ã‚  2011  Dr. Tanja  Kirn  Ã¢â‚¬â€œ University  of  Liechtenstein  Ã¢â‚¬â€œ Vaduz 2 1 8/3/2011 The  Economics  of  Taxation Taxation  and  Business  Valuation:  FTE  approach Exercise In  year  1,  AMC  will  earn  $2000  before  interest  and  taxes. The  market  expects  these   earnings  to  grow  at  a  rate  of  3%  per  year. The  firm  will  make  no  net  investments  (i. e. ,   g g %p y ( , capital  expenditures  will  equal  depreciation)  or  changes  to  net  working  capital. Assume  that  the  corporate  tax  rate  equals  40%. Right  now,  the  firm  has  $5000  in  risk? free  debt. It  plans  to  keep  a  constant  ratio  of  debt  to  equity  every  year,  so  that  on   average  the  debt  will  also  grow  by  3%  per  year. Suppose  the  risk? free  rate  equals  5%,   and  the  expected  return  on  the  market  equals  11%. The  asset  beta  for  this  industry  is   1. 11.  ©Ã‚  2011  Dr. Tanja  Kirn  Ã¢â‚¬â€œ University  of  Liechtenstein  Ã¢â‚¬â€œ Vaduz 3 The  Economics  of  Taxation Taxation  and  Business  Valuation:  FTE  approach Questions a. If  AMC  were  an  all? equity  (unlevered)  firm,  what  would  its  market  value  be? b. Assuming  the  debt  is  fairly  priced,  what  is  the  amount  of  interest  AMC  will  pay  next  year? If  AMC’s   debt  is  expected  to  grow  by  3%  per  year,  at  what  rate  are  its  interest  payments  expected  to  grow? c. Even  though  AMC’s  debt  is  riskless  (the  firm  will  not  default),  the  future  growth  of  AMC’s  debt  is   uncertain,  so  the  exact  amount  of  the  future  interest  payments  is  risky. Assuming  the  future  interest

Thursday, January 9, 2020

Personal Narrative True Happiness - 1108 Words

I believe true happiness lies in the small things in life. These small things are gesture like smiling, laughing, opening the door for someone, or even as simple as saying â€Å"Hi† to people you past of the streets. Although big situation such as winning the lottery or getting promoted may win you a lot of happiness, but it does not happen often. Small gesture happens countless of time during the day. These small gestures add up and is what ultimately makes up majority of your happiness. Ever since I realize life is not always about looking at the big picture, but instead it’s about the small things that make up the picture, I have felt that I’ve lived every day to the fullest. Although I am in a wonderful place right now, it took a shot to†¦show more content†¦At first, I was upset with my mother because I thought she was trying to ruin my life (I was a dramatic kid) and she didn’t want me to have fun. But I started replaying the fight over and over again. That’s when I realize what was truly bothering me. Disappointment. I was a disappointment. Was she really disappointed in me? I didn’t want to be a disappointment. I started to wonder where things went wrong. Throughout the fight, I kept asking myself what the big deal was. Why couldn’t she just let it slide, it’s just dishes. But now that I was lying in bed, I asked myself the same question, what was the big deal, it was just the dishes. I realize I was acting spoiled and bratty. The dishes could have easily been done in minutes. Why did something so small make me so upset? Why did I let it upset me? Was doing the dishes worth fighting with my mom? This fight was not out of the blue. My mother and I fought all the time over stupid little things. But this fight was different. This fight was what changed my outlook on life. Being called a disappointment was a reality check for me. I wanted my mother to be proud and happy. I wanted to be happy and proud of myself. When I looked in the mirror, the person looking back was not someone I wanted to be. One night I was talking to my grandma on the phone. I told her what have been going on and she said one thing to me that I will never forget,† Every second you spent sad or mad, you could have been happy†. What sheShow MoreRelatedAnalysis Of Frederick Douglass s The Great House Farm 924 Words   |  4 Pages2017 Within the Circle Early in his narrative, Frederick Douglass stresses his lack of understanding and his absence of a personal history due to being enslaved. He begins by telling stories of his main home during his time as a slave: the Great House Farm. He focuses on the songs the slaves use to sing about the Great House Farm. While singing these songs, Douglass states about being â€Å"within the circle† (26). 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The personadescribes him using finest terms such as ‘gentleman’ to denote of how peop le of the lowerRead MoreOlaudah Equiano And Benjamin Franklin1073 Words   |  5 Pagestake up politics; he helped draw up the Declaration of Independence and the Constitution Olaudah Equianos narrative teaches in a much humbler way compared to Benjamin franklin who is much prouder. Olaudah Equiano and Benjamin Franklin narrative both were written to exemplify their lower upbringings and show their readers how they can move forward and lift themselves. Olaudah Equianos narrative teaches in a much humbler way compared to Benjamin franklin who is much prouder. Equiano’s argumentRead MoreComparsion of Voltaire and Gronniosaw ´s Philosophy Essay1492 Words   |  6 Pagesvery different. Candide is a philosophical satirical novel that ingeniously shakes the misinterpretation of doctrinal optimism. Whilst A Narrative of the Life of James Albert Ukawsaw Gronniosaw written by himself, (For the purpose of this essay, ‘A Narrative.’) is an autobiographical, and spiritual account of Gronniosaw’s Journey. This essay will look at the narrative techniques and the distinctive features of the language used in both extracts. (Voltaire, Gronniosaw, A230, Assessment Guide, 2013)Read MoreEssay on Lean In: Women, Work and the Will to Lead by Sheryl Sandberg739 Words   |  3 PagesSandberg uses personal experience, research and humor to examine the choices that working women make everyday. She argues that women can achieve professional goals while still being happy within their personal lives. She argues this by going into detail about what risks to take, how to pursue certain professional goals and how to overcome struggles such as balancing a family and a career. All through Lean In, Sandberg uses the fourth dimension of interpersonal effects through a Narrative to show her

Wednesday, January 1, 2020

A Questionnaire for a Child and Family Development Specialist

Child and Family Development Specialist Questions Review the primary arguments in favor of each position presented in the following question: Is the American Family in a state of decline or simply changing? Those who would assert that the American family is in a state of decline likely do so from a highly moralistic standpoint. This is often the assessment offered by social hygiene critics who perceive divorce, gay marriage, single parenting and step parenting as divergent from traditional conceptions of the American nuclear family. While this perspective may be rooted in deeply ingrained cultural perceptions for some Americans, it is not a practical starting point for providing counseling in child or family development setting. Indeed, practitioners in this field are increasingly finding that traditional conceptions of the American family unit are more limiting and problematic than useful in counseling. 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Naganandini, Associate Professor and Dr.VRead MoreAssess The Experiences Of Women During The Process Of Child Birth1185 Words   |  5 PagesASSESS THE EXPERIENCES OF WOMEN DURING THE PROCESS OF CHILD BIRTH IN A SELECTED PRIVATE HOSPITAL, SALEM. R. Naganandini, Associate Professor and Dr.VRead MoreEvaluation Methodology. The Main Question This Evaluation1548 Words   |  7 PagesChristian Center Jackson, along with the framework which is typically used to deliver well-rounded results. Evaluations will be designed to address both formative evaluation and summative evaluation. The program evaluator will develop an evaluation questionnaire that is related to the program objectives and activities, and to the interests of all program stakeholders The evaluation design involves a mix of qualitative and quantitative data collection and analysis methods, such as surveys, open-ended response